Dr.-Ing. Maria Danninger
Technische Universität München
Munich School of Robotics and Machine Intelligence (MSRM)
Industry experience and Consulting
Jul 2015 – Feb 2019
TÜV SÜD AG, Munich, Head of Project Management
TÜV SÜD is a leading global technical service corporation with the aim to inspire trust in technology and enabling progress by managing technology-related risks.
Leading, managing, and coordinating a team of project management professionals
Role: Executive manager
- Line manager for a team of up to 20 project management professionals (internal and external employees), direct report to the CIO
- Development and continual improvement of the enterprise project management methodology and toolkit
- Responsible for ensuring project business cases, scope definition, timelines, budgets and other relevant project management documents are in place
- Responsible for a project portfolio of approx. 20m€ p.a.
- Recruitment and hiring, development and expansion of the IT project management team
Mar 2011 – Apr 2015
VENTO Consulting, Munich - Rio de Janeiro, Partner
Consulting at the intersection of business and IT. VENTO is a German-Brazilian management consulting and ICT services company.
-IT-integration of two acquisitions in São Paulo with approx. 500 employees for a Germany-based corporation
Role: Project Lead
Industry/ Client: IT services
- project planning and coordination for the migration and standardization of 500 employees based at five different sites including a chemical and food laboratory
- team setup, risk analysis, work breakdown structure, effort estimation, timeline alignment, budget controlling, critical issue tracking, status reporting and escalation management
- preparation and execution of steering board reportings & meetings
- international setting (Germany, US, Brazil)
- Tools: MS Office, MS Project
Starting up a customer & contact center with 150 employees in Rio de Janeiro (VENTO Sales & Customer Services Ltda)
Role: Founding partner
Industry/ Client: Telecommunications, VENTO SCS is certified outsourcing and service partner of large Brazilian Telcos (Claro, Embratel and OI)
- founder and member of the management board responsible for technology and
- introduction of organizational and communication structures
- setup of a complete VoIP infrastructure, implementation and introduction of a call
center software solution
- introduction of product and cost controlling
- implementation of quality management and after sales processes
- Tools: MS Office, Google Apps for Business, Vicidial
Introduction of IT Service Management/ Product Lifecycle Management (ITIL v3) for the internal IT of a large international corporation
Role: IT Consultant
Industry/ Client: IT Services
Design and implementation of an IT product controlling with SAP backend and Sharepoint frontend
Role: IT Consultant
Industry/ Client: IT Services, a Germany-based international corporation
Market and Competitor Analysis Brazil (Business Analysis)
Role: Management Consultant
Tasks: Market and competitor analyses for German companies interested in entering
the Brazilian market, e.g. Internet Hosting, Solar Energy, Integrated Marketing
Management solutions, E-Commerce
Mar 2009 – Dec 2010
mm1 Consulting & Management, Germany, Senior Management Consultant
Project- and Innovation Mgmt in the area of telecommunication, internet and new media.
Assignments in international mobile terminal and product management @T-Mobile
International/ Deutsche Telekom AG, Products & Innovation, Terminal Management
Windows Phone 7 Launch project (international market entry)
Role: Senior Project Manager
- responsible for the project management of the international launch of Windows Phone 7 devices across Deutsche Telekom markets in Europe
- time-to-market-driven launch, accompanied by strategic partnerships with Microsoft, HTC and Samsung
- Project setup, issue-/risk mgmt, status meetings/reportings, preparation of escalations and exec decision papers, change request mgmt., vendor mgmt
Tools: DOORS, Sitescape, MS Office, Thinkcell
Smartphone platforms business analysis
- development of strategic concepts for collaborations between mobile network operators and mobile phone manufacturers/ OS supplier regarding service and application support.
- Evaluating mobile terminal innovations, trends, technologies and platform capabilities. Focus: social network integration, marketplaces, remote device mgmt
Requirements management for mobile terminals and applications
- Specification of mobile terminal requirements for integration of personal communication and mobile Internet services.
- Leading statement of compliance discussions with terminal vendors (OEMs/ODMs).
Research & Development
Apr 2004 – Dec 2008
Karlsruhe Institute of Technology, Faculty of Computer Science, Germany
University Researcher in the field of Human Computer Interaction, at the International Center for Advanced Communication Technologies (interACT)
-Research within integrated project under the European Commission's Sixth Framework Programme, “CHIL: Computers in the Human Interaction Loop”: scope of 4 years, funding €24 Mio., 15 leading academic & industrial partners in Europe + US
-Supervised interdisciplinary teams of student SW-developers, developed intelligent communication services in next-generation pervasive, context-aware and service oriented computing environments, responsible for numerous real-life demonstrations in a user-centered project culture (e.g. a Context-aware Virtual Secretary, and Intelligent Smartphones)
- Responsible for evaluations and user testing in collaboration with Stanford University and industry partners: coordinated multiple international project teams between Germany and the US, and between industry and academia.
Nov 2006 – Mar 2007
SAP AG, SAP Research, Palo Alto, US, Research intern
-User research: experimental evaluation of new technology in business contexts
-Field studies: led real-life field deployments of new communication services with SAP
managers, e.g. “One-way Phone” and “Touch-Talk” used in actual conversations with
colleagues and customers
- Software development: PBX-programming (Asterix), Java, Web 2.0
Okt 2001 – Feb 2002
Sun Hung Kai Properties Ltd., Hong Kong, China
Internship, DAAD & IAESTE scholarships
-Intranet applications, portal server, web programming
May 2000 - Nov 2001
Fileants AG, München, Student programmer
-Developed applications for mobile access to enterprise information for this small internet start-up (Java, web programming)
Apr 2004 – Jun 2008
Doctoral dissertation in Computer Science / Human Computer Interaction
Universität Karlsruhe (TH), Germany
Dissertation, Dr.-Ing. (~PhD) in Computer Science, „Intelligently Connecting People – Facilitating Socially Appropriate Communication in Mobile and Office Environments”, grade “sehr gut” (US grade A)
-Advisors: Prof. A. Waibel (Universität Karlsruhe), Prof. C. Nass (Stanford University)
Research areas: Human-Computer Interaction, Mobile, Context-Aware, Ubiquitous Media, Unified Communications & Collaboration, Multimedia and Multimodality, Laboratory and Field Experiments
Jun 2005 – Jun 2007
Stanford University, Dept. of Communication, Palo Alto, US, Visiting researcher
-Studied human-centered perspective of computer-mediated communication technologies. Prof. C. Nass and his CHIMe Lab are world-renowned for studying fundamental relationships between humans and interactive media.
-Responsible for numerous large-scale mobile phone field studies (≠laboratory studies) with hundreds of college students
-Lead two project teams within the “Experimental Research in Advanced User Interfaces”-course, with the goal to design, run and analyze experiments and address original research ideas in collaboration with an industry partner in the Silicon Valley
-Experimental study design and statistical data analysis: SPSS, MS Excel, etc.
Nov 1998 – Feb 2004
Diplom (~M.Sc.) in Computer Science
Technische Universität München, Germany
“Diplom” (~M.Sc.) in Computer Science, graduation with honors: grade 1.1 (US grade A)
-Major fields of study: Software Engineering, Human-Computer-Interaction
Jun - Dec 2003
Diplom (~M.Sc.) in Computer Science
Carnegie Mellon University, Human Computer Interaction Institute, Pittsburgh, PA, US
Diploma Thesis, Title: “Social Geometry - managing interruptions and co-worker attention in office
environments”, grade 1.0 (US grade A), DAAD scholarship
-Studied ambient intelligence applications, ubiquitous computing environments, computer vision technologies
- German (native)
- English, Portuguese (fluent)
- French (basic)
TRAININGS & CERTIFICATIONS
- “Learn to Lead”, Emerging Leaders Program @TÜVSÜD (2016 – 2017)
- “ITIL Foundation”, IT Service Management, Seminar (2011)
- “Certified Professional for Requirements Engineering (CPRE)”, Int. Software Quality Institute (2010)
- “Change Management” Seminar, grow.up. Managementberatung (2010)
- “Management Consulting”, Compact Course, Management Circle AG (2009)
- “Make It Stick” Seminar (2009)
- “Acquisition & Consulting” Seminar, grow.up. Managementberatung (2009)
- “Requirements Management: DOORS” Seminar (2009)
PERSONAL INTERESTS & VOLUNTEERING
- Ultimate Frisbee, participation and organization of international tournaments (e.g. European Ultimate Club
- Member of Cybermentor: E-mentoring for German high-school girls to foster interest in science & technology
- Member of the Association for Computing Machinery (ACM)
- Traveling, foreign cultures & photography
- Mountaineering, member of DAV (German Alpine Association) since 1986
- M. Danninger, E. Robles, A. Sukumaran, C. Nass (2009) The Connector Service - Representing Availability for Mobile Communication. In Computers in the Human Interaction Loop, Human-Computer Interaction Series, Springer.
- M. Danninger, R. Stiefelhagen (2008) A Virtual Secretary in A Smart Office Environment. In Proc. of the ACM Int. Conf. on Multimedia (MM ’08), Vancouver, Canada.
- M. Danninger, et al. (2007) Can you Talk or only Touch-Talk? A VoIP-based phone feature for quick, quiet, and private communication. In Proc. of the ACM Int. Conf. on Multimodal Interfaces (ICMI ‘07), Nagoya, Japan.
- M. Danninger, et al. (2006) The One-way Phone: Who Gets to Hit the Receiver’s Mute Button? Presented at the SIGCHI Int. Conf. on Computer Supported Collaborative Work (CSCW’06), Banff, Canada.
- M. Danninger, et al. (2006). MyConnector – Analysis of Context Cues to Predict Human Availability for Communication. In Proc. of the ACM Int. Conf. on Multimodal Interfaces (ICMI’06), Banff, Canada.
- M. Danninger, et al. (2006) The Connector Service - Predicting Availability in Mobile Contexts. In Machine Learning for Multimodal Interaction, Lecture Notes in Computer Science Series, p. 129-141, Springer.
- M. Danninger, et al. (2005) Using Social Geometry to Manage Interruptions and Co-Worker Attention in Office Environments. In Proc. of ACM Int. Conf. on Graphics Interface (GI'05), Victoria, BC, Canada.